Sales of pre-ordered items are final, and we cannot accept any cancellations or returns unless the item is not as described. In the event of receiving a damaged or incorrect item, you must inform us via email within 48 hours of receiving the item with all the details and evidence. We will review your submission, and if we are satisfied that the item you received is different from your order or has been damaged during shipping, we will replace or refund your order where appropriate.
